Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, age and gender. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or give you the possibility to leave it empty.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@oojoo.be or mailing us at: OOJOO, Solleveld 37 bus 5, 9550 Herzele, Belgium.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

SECTION 4 – WEBSERVER

Our store is hosted on a Combell webserver. It is protected by the Combell Shield application that prevents, blocks and removes malware to make hacking impossible.

Your data is stored through Combell’s data storage, databases and the webshop application. They store your data on a secure server behind a firewall.

SECTION 5 – ONLINE PAYMENTS

Your purchase transaction is serviced by Mollie. It is a trustworthy financial institution that processes a large amount of data from its customers, who are using the services provided by Mollie, and its customers’ customers (consumers). Both the customer and the consumer are invaluable to Mollie. Therefore it is extremely important to Mollie to ensure careful and secure processing of the customer’s and the consumer’s data, in particular personal data. For more information visit Mollie’s Privacy Policy page.

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

SECTION 7 – LINKS

When you click on links on our store, they may direct you away from our site. We only publish links of websites we know as trustworthy but we can not be held responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 8 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 9 – COOKIES

We may use the following categories of cookies:

First party cookies

  • Authentication
    These cookies allow us to create your personal profile and to log you in.
  • Preferences
    These cookies allow us to remember your language preferences and other user-interface preferences.
  • On-line form
    These cookies allow us to remember the data you fill in so you will not have to re-enter it each time.
  • Analytics
    These cookies allow us to statistically monitor your usage of our services (e.g. which pages you find useful and which you do not) and to identify which pages are being visited most frequently.
  • User security
    These cookies aim at increasing security of the services. This includes techniques in order to prevent fraud and to detect abusive log-in attempts.
  • Load balancing
    These cookies improve the distribution of workloads across multiple computing resources and are able to send requests to specific servers.
  • Social plug-in content
    These cookies allow users of social media to share contents of the website on social media.

Third party cookies

  • Tracking pixels
    These pixels transmit information to us or our partners such as your IP address, the time you viewed the tag, an identifier associated with the browser or device and the type of browser being used.
  • Click fraud detection
  • Research and market analysis
  • Product improvement and debugging
  • Social media plug-in tracking
    These cookies allow social media to track users of a website, even though they are not member of the social medium in question, for the purposes of direct marketing and market research.
  • Google analytics
    These cookies allow websites to monitor how users behave on their platform.
SECTION 10 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.